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Use the code TREATYOSELF for free shipping in Australia on orders over $150

Shipping

COVID-19

Hi everyone, I'm still sending orders as usual, this is just a heads up that shipping can take longer than usual depending on your location and because Australia Post has at times been overwhelmed by the number of parcels they've been receiving in general!

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Once your order has been received, it can take up to a week to be packed and posted, and then please allow 2-3 weeks for international delivery from Australia.

Shipping costs depend on weight and size or the package, which is automatically calculated at checkout. 

International shipments may incur customs fees or import taxes, which are the responsibility of the customer.

Please note that Edenki is not responsible for parcels that have been lost in transit,  where the incorrect address has been supplied, or when a parcel is sent back due to sitting in the post office for too long! If your parcel is sent back to me, I will contact you straight away. If you would like your order resent, the shipping fee will need to be paid again.

 

Returns

I definitely want you to be happy with your items, and with my work.

If for some reason you are not, please get in contact via the contact form or email me and I will do my best to fix it!

If your item happens to have been damaged in transit, please let me know straight away and take a photo or two so I can share your heartbreak, I will replace or refund for you.

Please choose carefully, as I do not refund if you've just changed your mind.

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