All orders are processed in Australian Dollars. Payments are processed via the secure Shopify Payments gateway, Paypal or Afterpay.
Once your order has been received, allow 3-5 days for processing and up to a week for shipping depending on where you are, and 2-3 weeks for international delivery.
Shipping costs depend on weight and size or the package, which is automatically calculated at checkout.
International shipments may incur customs fees or import taxes, which are the responsibility of the customer.
At the moment, I'm not shipping to the UK because of all the extra rules that they have put in place, please see my instagram post about it here.
Please note that Edenki is not responsible for parcels that have been lost in transit, where the incorrect address has been supplied, or when a parcel is sent back due to sitting in the post office for too long! If your parcel is sent back to me, I will contact you straight away. If you would like your order resent, the shipping fee will need to be paid again.
At the moment I don't ship to the UK, but EU I do - but please note: if you're getting an order sent to an address in the EU, VAT will be charged by that country before they will release your parcel. Edenki is not responsible for customs/import fees and taxes.
I definitely want you to be happy with your items, and with my work.
If for some reason you are not, please get in contact with me here, and I will do my best to fix it!
If your item happens to have been damaged in transit, please let me know straight away and take a photo or two so I can share your heartbreak, I will replace or refund for you.
Please choose carefully, as I do not refund if you've just changed your mind.
I'm so sorry, I don't offer custom/commission work, I just don't have the time!
Good question! My brooch-work is limited edition, I stop when I get tired of making it, which tends to be anywhere between 50-200 pieces.
For sold out items that will be restocked, you can sign up for email notifications via the email field in the product listing. I remove listings for items that aren't being made again.
Please check out the Archive to see my past brooch work.